Consulting

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I’ve so appreciated working with Emily, she’s brought focus and clarity to help us reflect on our organisational operating model. She’s encouraged, listened well, and earned the trust of our team, whilst at the same time feeding her recommendations back with real energy and courage. She’s not afraid to say it as it is but does so with real affection for the organisation. We’ve already started to take her advice and implement her recommendations. She’s utterly brilliant and fun to work with as well. I recommend Emily to you with enthusiasm!

Mark Russell, CEO, The Children’s Society
I really appreciated Emily's breadth of in-depth knowledge of organisational design. She’s an amazing problem solver and brings a lot of pragmatism and care to complex situations. Emily is a beautiful collaborator, well-versed in centring and modelling all that is care-based, thoughtful, equitable, inclusive, regenerative and relational in organisational design. I appreciated how open she was about the learning journey she’s going on with anti-racist and anti-oppressive work (which I think she models naturally). I also think she’s a wonderful facilitator and brings a lot of useful models and concepts with her. I always feel supported collaborating with her. She leans in, talks things through and supports us to make good decisions.

Tayo Medupin, Founder of Hello Brave
Emily helped us develop our feedback culture and rethink our approach to appraisals. Emily's approach led to two main impacts for us. She led us through a process that resulted in a much better coaching approach to appraisals, balancing the relationship between managers and staff, and giving permission and space for people to have meaningful conversations. And she also worked in a way that build the capability of a cross-cutting team of people. Together they demonstrated more impactful, user-centred ways of working, working in the open, prototyping and co-designing together with staff. This was in 2019 but the appraisals products are still being used today!

Alice Dyke, Executive Director for People, Communications & Culture, With You
Emily and Tope [Medupin] understood from the very beginning what we needed from them. They both bring phenomenal skills from an organisational design perspective. I loved some of the tools they shared to help us think about priorities and trade offs. They held a balance between guiding us through a process and allowing us to come to our own conclusions. Emily and Tope also created a very safe space for the team to reflect together on what had been difficult. The whole relationship felt so genuine and worked so smoothly, we all remember it as a fabulous experience. The impact was that we were able to clearly articulate our organisational needs in terms of operations and ultimately that resulted in DEAL hiring two brilliant Operations Co- Leads! It was just such a fabulous choice to bring them both to help us at a critical time for DEAL.

Carlota Sanz, Co-founder, Doughnut Economics Action Lab
Emily facilitated our Senior Leadership Team to map the capabilities we need to deliver our bold new strategy and restructure in the wake of the Covid-19 pandemic… She gave us a clear direction in terms of the best process to adopt in moving from strategy to capabilities and then into organisational structure. I appreciated how she stretched our thinking on organisation design, rather than cutting by taking red pen to the org chart. This helped us to make better decisions. She was hugely supportive, during an incredibly difficult time for us all, but also challenged us sensitively and appropriately.

Karl Wilding, CEO, NCVO

Case studies

Coaching the senior leadership teams of major UK charities in collaboration, change, operating model transformation and systems change

Guiding the Doughnut Economics Action Lab leadership team through crafting a new strategy

Defining what radically better organisational development in the UK nonprofit looks like, through the Patterns for Change consortium

Through ff studio, helping the CDPS team to define their strategy for digital capability building in Wales

Through NOBL, supporting a large education consortium to improve their collaboration

Designing a new coaching-led appraisals process for With You, still in use five years later

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Case studies

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